PERPLEXITY ESCAPE ROOM FAQ

1 - THE CONCEPT

What is an “Escape Room”?

An Escape Room or Puzzle Room is a room filled with a series of puzzles and riddles that participants must solve to find clues that will lead to the key that will unlock the room.

Am I really locked in?

Yes, but we always have an emergency key available next to the door for emergencies. We can also leave the door unlocked for the entire event if needed, it's not a big deal, we just ask that you send us an email beforehand so we can have everything set up ahead of time.
Perplexity Escape Room Buffalo NY

What if I have to go to the bathroom?

We encourage escape artists to use the bathroom before the time begins but fear not one of our staff would be glad to help you out of the room and get you back in the game.

Do I need to do anything beforehand/bring anything?

All you need is to be 10 minutes early to your start time to review the rules of the game and sign a waiver and release for video recording. No other preparation is needed.

What if I get stuck on a puzzle or riddle?

Simply ask our staff members for a hint and they will guide you in the right direction, but be wary, each hint will add to your final time!

2 - BOOKING AND PARTICIPATION

What are your hours of operation?

5pm - 10pm Thursday
4pm - 11pm Friday
12pm - 11pm Saturday
12pm - 9pm Sunday

How much does it cost?

We charge $20 for adults, $15 for children, all inclusive. We accept online payments through our booking software. We accept Visa, MasterCard, Discover and American Express.

What ages can participate?

Escape Artists aged 12 and older are welcome to participate, although if they are under 18 a parent/guardian will need to sign a waiver. We are able to accommodate younger escape artists when the room is fully booked by one group or for private parties.

How can I book a private party?

Please contact us and we’d be glad to set something up. We are able to book during off hours as well!

Do you serve/allow alcohol?

We do not serve or allow alcohol. Save your drinks for after your escape room experience as you recount your time with friends and family.

Is your building handicapped accessible?

We are located on the third floor of the building and there is NO elevator, you must be able to climb stairs.

Is there any paperwork to sign?

Yes there is a liability waiver and a consent to recording form. Download the liability waiver in PDF format.

Am I being recorded?

Our staff are monitoring you via live audio and video feeds in order to assist if you get stuck on a puzzle or if there is an emergency. No recordings will be kept after your session.

If the room isn't completely booked will I be paired with another group?

Don't worry! All of our bookings are private, so it will only be your group.

How to redeem Groupon

  • Go to Book Now Page.
  • Click the Promotion code button with the green tag icon.
  • Use the 8 letter code with no spaces.
  • Proceed to book normally.
  • Having trouble? Please contact us.
  • Please bring your Groupon printout or your phone with the Groupon app to your booking to finish redeeming your Groupon.

3 - LOOKING FOR IDEAS FOR THE PERFECT PARTY?

Do you host bachelor and bachelorette parties?

Yes! Perplexity Escape Room is a perfect experience for bachelor and bachelorette parties. Check out Buffalo Party Bus when planning your next party.
Buffalo Party Bus